Open the My PC or My Computer folder on your computer, and if you see your iPhone there, move onto the next option. Your iPhone isn’t connect to the computer.There are two reasons why Apple Mobile Device USB Driver won’t show up in Device Manager: If You Don’t See The Driver At All (It’s Missing From Device Manager) If your computer isn’t connected to the internet, you’ll need to click Browse my computer for driver software-I’ll show you how to do that under the section below called How To Fix Problems Updating The Driver & What To Do If The Driver Is Missing. If you choose Update Driver Software… after right-clicking on Apple Mobile Device USB Driver, you’ll see two options: Search automatically for updated driver software and Browse my computer for driver software.Ĭlick on Search automatically for updated driver software and Windows will search the internet to find an updated version of the driver. Choose The “Update Driver Software…” Option If You Can It’s very important that you tap Trust on your iPhone, or it won’t communicate with your computer at all. At this point, if your iPhone is showing up in iTunes, then you’re all set! If your iPhone still doesn’t show up, keep reading. Why You Need To Select “Trust” On Your iPhone Make sure to look at your iPhone and click “Trust” to make sure it shows up. When you do this, your computer will automatically recognize your iPhone and reinstall an up-to-date version of the driver.Īn out-of-date driver is a very common reason why an iPhone won’t connect to iTunes, so this should fix the problem. Open iTunes and look for the iPhone icon to see if your iPhone is connected. Next, unplug your iPhone and plug it back in. The driver will only appear if your iPhone is plugged into your computer, so make sure your iPhone is plugged in before you look for this driver.Ĭlick Uninstall and Windows will remove the driver from the list of Universal Serial Bus controllers. I have found that uninstalling and reinstalling the driver is the easiest way to solve driver issues. At some point, the driver was disabled, so enabling it again will fix the problem. If you see an option to Enable, click that and your problem should be solved. Right-click on Apple Mobile Device USB Driver and three options should appear: Update Driver Software…, Disable, and Uninstall. If you see Apple Mobile Device USB Driver but your iPhone won’t connect to iTunes, the driver probably needs to be updated or repaired. How To Fix the Apple Mobile Device USB Driver on a PC Note: If your device is plugged in and shows up in the My PC or My Computer but you don’t see the driver here, don’t worry-I’ll get to that later. A dropdown menu will open and you should see Apple Mobile Device USB Driver listed here. You’ll find Device Manager in Control Panel, but the absolute easiest way to do this is to click on the search bar on your computer and type “Device Manager”.Īfter you open Device Manager, look for Universal Serial Bus controllers and click on the small triangle icon just to the right. On a PC, the first thing you need to do is to open Device Manager. Troubleshooting Your iPhone’s Device Driver If your iPhone driver isn’t working properly, your computer won’t know how to communicate with your iPhone, and it won’t show up in iTunes.ĭrivers stop working for a variety of reasons, and it’s a common problem on PCs for iPhones and other devices. What’s A Device Driver?Ī device driver (or just driver) is the program that tells Windows how to interact, or how to “talk” to the hardware that is connected to your computer. The most common reason why your iPhone won’t connect to iTunes is that the device driver isn’t working properly. The Most Common Reason Why Your iPhone Won’t Connect To iTunes On Your PC If you have a Mac, you can skip right to the section about what to do when your iPhone won’t connect to iTunes on your Mac. I’ll start by showing you how to fix this problem on PCs running Windows. USB ports can wear out too, and sometimes using a different port is enough to solve this problem.įrom this point on, the fixes are different for Mac and PC. If you’re shopping in a store, look for the “Made for iPhone” logo on the box-that means the cable is MFi-certified.Īfter you’ve verified that your Lightning cable works, try plugging your iPhone into another USB port on your computer. Have you ever seen “This cable or accessory is not certified and may not work reliably with this iPhone.” pop up on your iPhone? That means the cable is not MFi certified and may not be high-quality.Īmazon sells great MFi-certified iPhone cables that are about half as expensive as Apple’s. When a company applies for MFi certification from Apple, they are given the high-quality specifications and a unique identification chip for that specific cable. High-quality Lightning cables are MFi -certified.
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